How Can We Help?
Explaining Expense Statuses
So, you have submitted your expense, now what? Expenses follow a logical workflow and before payment will have to go through a process. You will receive emails, system notifications and status updates about this. So, what does it all mean?
|Your expense has been successfully submitted. Your approver should have received an email about this. If your department has an authoriser, they will have also got a notification about this. You now have to wait for them to either query, approve or reject your expense.
|Congratulations. Your expense has been approved. You will have received an email and system notification about this. Your expense payer will now receive a notification for this
|Unfortunately, your expense has been rejected. Either your approver or authoriser (if enabled) has rejected your expense. You will need to read their comment and apply for a new expense.
|Your expense has been paid. The expense payer has processed this and has agreed to the payment of your expense.
|Your expense report has been partially paid. This means, one or more of your expenses within the report were not paid.