Please Read Carefully
We make sure you’re trusting us with your information when you use our services, where we work hard and are responsible to put you in control by protecting your information.
Information we collect
Information we might collect about you
- the IP address assigned to you or to someone who provides you with Internet access
- technical data about the device used by you to visit our website or access our app including the type of device, operating software, browser and browser plug-ins and the screen resolution and time zone setting of your device
- data about how you browsed and searched our website or used our app including how you arrived at our website or downloaded our app, the time and frequency of your visits, the time spent by you on each page, how you interacted with the website or app, the links that you click, documents you download and content that you view
- your location (the IP address assigned to you or to someone who provides you with Internet access may indicate the country or city from which you have visited our website or app)
How your Information is used
LunaHR uses information, including Personal Information, provided by you to provide the Services and for business purposes such as processing and fulfilling orders, billing, service improvement, research, marketing, and for other general purposes. LunaHR may share information, other than Personal Information, with third parties for business and marketing purposes.
LunaHR will share your information, including Personal Information, in order to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of LunaHR’s Terms & Service, or as otherwise required by law. If LunaHR is required by law or an order of a court of competent jurisdiction to disclose your information, LunaHR will promptly notify you of this requirement so that you may seek a protective order or other appropriate relief.
If LunaHR is involved in a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Your Information is in safe hands, So how do we protect it?
All of your Personal Information remains private and confidential. The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, the LunaHR web application owned and operated by LunaHR, or the services offered by LunaHR through the website and apps, please contact us using the contact information below ([email protected])
LunaHR and its representatives will never request your account credentials. You should never share your LunaHR account information with anyone else, including your username and password. We recommend that you use a unique password for your LunaHR account that is not associated with other websites. You should check your LunaHR account regularly to ensure that your Personal Information has not been tampered with or altered.
Any suspicious activity regarding your account, including automated messages or calls from parties you cannot identify, should be reported to your site administrator and LunaHR using the contact information below.
Station Approach, Bristol
BS1 6QH, UK
Retention of Personal Information.
Your rights of Correcting, Updating, Amending and Removing Your Personal Information.
You may correct, update, amend, or remove Personal Information by making the change on our member information page, our contact us page, by telephone or postal mail at the contact information listed below. If you no longer desire to use our Services, you may deactivate the Services by contacting us by telephone or postal mail at the contact information listed below. You may withdraw your consent to our processing of your Personal Information at any time by contacting us using the contact information below, but that will mean we can no longer provide the Services to you. We will respond to your requests regarding changes to Personal Information or Service changes promptly, but in any event within 30 days of your call or receipt of your request.
Access to Data Controlled by our Clients
LunaHR has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her request to the applicable LunaHR Client (the data controller). The Client is able to remove the data without LunaHR’s involvement or will request that LunaHR remove the data.
Who we share your data with
We may have to share your personal data with service providers including our hosting provider, email marketing platform and analytics provider, HM Revenue & Customs, the tax authority in the UK who require reporting of our processing activities in certain circumstances and any third parties to whom we may choose to sell, transfer or merge parts of our business or assets or third parties we may seek to acquire or merge with (if any change happens to our business, the new owners may use your personal data in the same way as set out in this policy)
Where we store your Data
How long we keep your Data for
We will only keep your personal data for as long as necessary in connection with the purposes we collected it for and to comply with any legal, accounting or reporting requirements. To determine how long we keep your personal data for, we consider the amount, nature and sensitivity of the personal data, the purposes for which it was collected and the potential risk of harm from us continuing to keep it.
We will retain the analytical data collected about your use of our website and app for a period of 25 months before 25 May,2018 and 14 months on and after 25Th May,2018
We may retain any data that does not identify you indefinitely.
LunaHR uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use Session Cookies to track your Login status. This cookie is only ever transmitted over HTTPS. A persistent cookie remains on your hard drive for an extended period of time. We use Persistent Cookies to determine from where you were referred to our website, as well as the last user ID that you used to log in. LunaHR may set and access LunaHR cookies on your computer; cookies are required to use the LunaHR Services. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. Click here for more information on cookies, including how to disable them. If you disable cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Currently, various browsers offer a “do not track” or “DNT” option which sends a signal to websites’ visited by a user about the user’s browser DNT preference setting. LunaHR does not currently respond to browsers’ DNT signals with respect to the website, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. LunaHR takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not directly identify individual users, to analyze trends, to administer the site, to track Visitors’ and Users’ movements around the website and to gather non-identifiable, demographic information about our user base as a whole. We link this automatically-collected data to Personal Information so that we can better gauge our Visitors’ and Users’ needs and provide specific information to best serve them.
How We May Contact You.
LunaHR will send a welcome email to account holders for billing purposes, and at times will send LunaHR service-related announcements. You cannot opt out of service related emails if you are an account holder, as this is part of the LunaHR Services. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in each of these emails, or you can contact us using the contact information below.