Disengaged Employees? Why You Should Deal With Them And How You Go About It.
Although measuring engagement within the workplace is always hard to quantify, research [ http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx ] shows that the numbers are extremely low.
When your employees are disengaged, you’ll notice the effects on the poor quality of service that is offered to customers as well as in the low productivity. So, how can you deal with them? What can you re-engage your employees again?
#1: Talk Less & Listen More:
You shouldn’t assume that just because an employee is disengaged he hasn’t got the potential to do more and better. In most situations, the problem resides in the fact that they feel they aren’t heard. The best HR leaders, instead of talking, ask questions. And this leaves the door open to your employees to talk about their ideas, what they would do differently, make suggestions, among others.
#2: Numbers Shouldn’t Be A Part Of Review Meetings:
Many companies have a performance system for each one of their employees. With this system, both the employee as well as the manager show what they feel about that particular employee’s performance.
One of the worst occasions that you can pick to speak about this performance system is during review meetings. Instead, review meetings should be about listening and reconnecting. This is also one of the best opportunities you have to directly ask the employee why he is disengaged and listen to what he has to say. From there, you can work out a solution that works for both parts.
#3: Show Appreciation For Your Employees’ Work:
You don’t have to throw a party when a simple task was completed before time. Just a simple “thank you” can be more than enough to motivate and re-engage your employee. This shows them that you’re happy with their work and that he is important for your business.
#4: Show The Big Picture:
One of the main problems of disengaged employees is the fact they feel excluded from what’s happening with the business as a whole. It’s like there is a barrier between employees and the management.
Although employees usually don’t even care about more specific information like the cash flow performance, they like to know the top end goals for the business.
#5: Try Flexible Working Hours:
Most disengaged employees think they spend a lot more time at work than with their own families. Besides, with a typical 9-to-5 job, they can’t see their kids during the entire day or take them to a doctor’s appointment or just for a walk.
One of the things that can improve your employee’s engagement might pass by offering them flexible working hours. If there are some tasks they can do at home, give them the opportunity to show they can be more productive. Besides, this will also decrease the boredom that traditionally affects most employees.
You shouldn’t look at disengaged employees as lost causes. It’s in your hands to make them re-engage with the business again.