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Recovering Your Password

Forgotten your password? No problem. There are two ways to recover your password, depending on your situation.

Know your username / have access to your email?

  1. Navigate to your tenancy. For example – companyname.luna.hr
  2. Click the ‘Forgot Password’ button
  3. Enter your email address
  4. Check your email and click the following link to reset your password

Forgot your email or do not have access?

  1. Contact your administrator
  2. The administrator can reset your password and email address